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Terms of Card

Ramish & Leela Value Discount Card: TERMS AND CONDITIONS

Ramish & Leela Value Discount Card is issued by Ramish & Leela Ltd., and your acceptance and use of the Ramish & Leela Value Discount Card is subject to the Terms & Conditions below. Please read the Terms and Conditions as by your use of the Ramish & Leela Value Discount Card to collect and redeem points or benefit from offers and promotions, you are agreeing to them.

Registration Information

Ramish & Leela Value Discount Card is a program exclusive to Ramish & Leela Supermarket Ltd in Trinidad and Tobago. All Ramish & Leela Value Discount Cards are the property of Ramish & Leela Supermarket Ltd. The benefits of the Ramish & Leela Value Discount Card Program are available exclusively to registered Cardholders. When you register with Ramish & Leela Value Discount Card, you will be required to provide information on your name, date of birth, address, gender, age of children at home, email address, telephone number and identification card number. You are to provide current, accurate, truthful and complete information during the registration process. You shall also update such information when needed to ensure that it remains current, accurate and complete at all times.

Ramish & Leela Supermarket Ltd shall not be responsible for any incident or loss including loss of points resulting from incomplete and/or insufficient information on Cardholders.

Ramish & Leela Supermarket Ltd shall not be responsible for any loss of data or information or for any loss that may occur to any Cardholder in the event of failure of Ramish & Leela Supermarket Ltd’s database system or for any other reason whatsoever.

Ramish & Leela Supermarket Ltd may change the Card rules, stipulations, special offers and /or rewards of the program without notice at any time during the duration of the program. Any information provided by you in the Registration Form or gathered by Ramish & Leela Supermarket Ltd from your visits to our website shall be subject to the terms of the Ramish & Leela Value Discount Card privacy policy.

In the event Ramish & Leela Supermarket Ltd determines or has reason to believe that the information you provide is not current, is inaccurate, incomplete in any way or that you have provided false or misleading registration information, Ramish & Leela Supermarket Ltd reserves the right to suspend or terminate your membership in the Ramish & Leela Supermarket Ltd loyalty programme.

Collecting and Redeeming Points

Ramish & Leela Value Discount Card holder (including each secondary card holder) agrees to take advantage of added value savings within the allotted time frames for redemption published by Ramish & leela Supermarket Ltd. from time to time. Points are awarded only for goods and services actually supplied and paid for.

Ramish & Leela Supermarket Ltd has the right at its sole discretion to determine from time to time which products and services qualify for points and the number of points that will be credited for such purchases. Accrued points have no monetary value and cannot be sold, transferred or otherwise dealt with except in accordance with these Terms and Conditions.

No points will be earned for any purchase through redemption of points, except, if and to the extent the Cardholder has paid in part for such purchase, in addition to the redemption of points.

Each Cardholder undertakes to use his/her Card only for his/her own purchases.

Ramish & Leela Supermarket Ltd reserves the right to withdraw points already issued, and/or withhold or suspend the issue of points, if, in Ramish & Leela Supermarket Ltd opinion, the points were, and/or are being accumulated improperly or in breach of the undertaking. Should any transaction be null and void or a reversal be conducted, whether immediately or at a later time, or should a Cardholder receive a refund from the transaction, the points earned with respect to such transaction will be deducted from the Cardholder’s account without any notification to the Cardholder.

The outstanding balance of points as recorded in the Cardholder’s account maintained by Ramish & Leela Supermarket Ltd shall be deemed correct. The decision of Ramish & Leela Supermarket Ltd shall be final as to all claims made to it for points and/or rewards. On collection of sufficient points, the Cardholder may redeem points in the redemption periods published by Ramish & Leela Supermarket Ltd, upon presentation of the Ramish & Leela Value Discount Card and identification card to verify the identity of the Cardholder. Upon the Cardholder making a redemption request in store, the relevant number of points used toward redemption values will be deducted from the Cardholder’s account and cancelled.

The balance of points in the Cardholder’s account will continue to be valid and may be used to redeem further rewards, subject to these Terms and Conditions.

Points will expire on March 31st of the following year and should be claimed within the earlier of the period ending 12 months from the date earned.

Limitation of Liability

· Cardholders expressly waive any rights or claims of liability against Ramish & Leela Supermarket Ltd and/or against any of their respective directors, employees or agents for any product or service provided under the Ramish & Leela Value Discount Card programme. Ramish & Leela Supermarket Ltd assumes no responsibility for any loss of any nature resulting from a Cardholder’s participation in the Ramish & Leela Value Discount Card programme.

Ramish & Leela Supermarket Ltd does not assume any responsibility for any system malfunction and/or permanent loss of the database system and points of any Cardholder due to technical errors or failure, power outages orany malicious activities or events beyond their control including but not limited to sabotage, attacks to Ramish & Leela Supermarket Ltd data centres, natural disasters, fires or floods. As such, Ramish & Leela Supermarket Ltd shall not be held liable for any form of compensation for any loss to any Cardholder as a result of any of the foregoing events.

Intellectual Property Rights

Acceptance of the Ramish & Leela Value Discount Card and your participation in the Ramish & Leela Value Discount Card programme indicates your willingness to have your information (except for personal information) shared in whole or in part with third parties and you hereby grant to Ramish & Leela Supermarket Ltd a royalty free licence to use, licence, reproduce, create derivative works from and/or to incorporate it in other works in any form, media or technology now known or later developed for the full term of any rights that may exist in such content.

General

Ramish & Leela Supermarket Ltd., may also modify, suspend or terminate the Ramish & Leela Value Discount Card loyalty programme or replace it with another programme at any time. Ramish & Leela Supermarket Ltd will provide notice of any such change to Cardholders. Ramish & Leela Supermarket Ltd., reserves the right to amend these Terms and Conditions and the products or services to be obtained through points redemption at any time without prior notice to the Cardholder. Ramish & Leela Supermarket Ltd is the final authority as to the interpretation of these Terms and Conditions and as to any other questions or disputes regarding the Ramish & Leela Value Discount Card programme.

Ramish & Leela Supermarket Ltd. is entitled to remove points at any time if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to exchange of products unless the exchange is for products with an equivalent points value.

Privacy Policy

As the operator of the Ramish & Leela Value Discount Card programme, Ramish & Leela Supermarket Ltd. recognizes the Cardholder’s trust is fundamental to the value of the Ramish & Leela Value Discount Card programme, therefore Ramish & Leela Supermarket Ltd. is committed to protecting the Cardholder’s privacy. This privacy commitment demonstrates how Ramish & Leela Supermarket Ltd will ensure the confidentiality and privacy of the information the Cardholder entrusts Ramish & Leela Supermarket Ltd with.

Personal information is collected to:

Where can I get more information?

At the in-store locations of Ramish & Leela Supermarket Ltd.

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